Terms and Conditions

Welcome to SearchNextFlight.com, your trusted platform for seamless flight bookings. These Terms and Conditions (“Terms”) govern your access to and use of SearchNextFlight.com, including our website, mobile site, and mobile applications (collectively, the “Platform”). By using our Platform, whether as a guest or registered user, you agree to be bound by these Terms, which form a legally binding agreement between you and SearchNextFlight.com. If you do not agree with these Terms or our Privacy Policy, please refrain from using the Platform to avoid any misunderstandings.

Our Platform assists users in searching for flight information, checking availability, making reservations, and completing transactions with airlines. These Terms apply to all flight-related activities and transactions conducted on our Platform. We encourage you to read these Terms carefully before using our services.

1. Acceptance

By accessing or using our Platform, you acknowledge that you have read, understood, and agree to comply with these Terms. Using our Platform for flight bookings or related activities signifies your acceptance of these Terms and your commitment to adhere to them.

2. Changes to Terms and Conditions

We reserve the right to revise, update, or modify these Terms at our sole discretion. Any changes will take effect immediately upon posting on our Platform and apply to all users thereafter. Your continued use of the Platform after such changes constitutes your acceptance of the updated Terms. It is your responsibility to review this page periodically to stay informed of any modifications, as they are legally binding. While we strive to communicate significant changes, we are not obligated to provide prior notice of updates.

3. Use of the Platform

3.1 Eligibility

To use our Platform, you must be at least 18 years old and have the legal capacity to enter into binding agreements. If you are booking on behalf of a company or organization, you must have the authority to bind that entity to these Terms. Users under 18 are not permitted to create accounts or make bookings without parental or guardian consent. By using our Platform, you confirm that you meet these eligibility requirements. Failure to comply may result in legal consequences for which we are not liable.

3.2 Account Creation

To book flights or access personalized features, you must create an account by providing accurate, complete, and up-to-date information, including your full name, email address, and contact details. You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities conducted through your account. You must notify us immediately at sales@searchnextflight.com if you suspect unauthorized access to your account.

If booking on behalf of others, you are responsible for ensuring the accuracy and security of their information. We may suspend or terminate accounts that violate these Terms or engage in prohibited activities. By creating an account, you consent to receiving communications, such as booking confirmations, updates, and promotional offers, which you can manage through your account settings.

3.3 Prohibited Activities

To ensure a safe and user-friendly experience, you agree not to engage in the following activities on our Platform:

• Fraudulent Activities: Submitting fake reviews, using stolen payment information, engaging in identity theft, making false bookings to exploit promotions, or attempting to hack accounts or systems.
• Spamming: Sending unsolicited messages, posting repetitive or irrelevant content, or using automated scripts/bots to interact with the Platform.
• Intellectual Property Infringement: Copying, distributing, or using our content, logos, or trademarks without permission.
• Discrimination or Hate Speech: Posting offensive or discriminatory content targeting individuals or groups based on protected characteristics.
• Misuse of Information: Collecting or sharing other users’ personal data without consent, or engaging in harassment or stalking.
• Malicious Activities: Distributing malware, conducting phishing attacks, or disrupting Platform operations (e.g., DDoS attacks).
• Illegal Activities: Booking prohibited services, violating laws, or manipulating pricing/availability data for personal gain.
• Unauthorized Commercial Use: Advertising products or services, promoting competing platforms, or reselling bookings without authorization.

Violations may result in account suspension, termination, or legal action. We reserve the right to investigate and address any prohibited activities.

4. Content

4.1 Ownership and Copyright

All content on our Platform, including text, images, logos, and graphics, is owned by SearchNextFlight.com or our licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or use our content without explicit written permission.

4.2 User-Generated Content

By submitting content (e.g., reviews, comments, or photos) to our Platform, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and modify such content for operational purposes. You are responsible for ensuring your content is accurate, legal, and does not infringe on third-party rights. We reserve the right to moderate, edit, or remove content that violates our guidelines or these Terms.

4.3 Third-Party Content and Links

Our Platform may include links to third-party websites or advertisements. We do not endorse or guarantee the accuracy of third-party content. You should review the terms and privacy policies of linked sites, as we are not responsible for their practices or content.

4.4 Reviews and Ratings

User reviews and ratings of airlines or services must comply with our guidelines, which emphasize relevance, honesty, and civility. We may moderate or remove reviews that are fraudulent, offensive, or irrelevant. We may also verify review authenticity to maintain trust.

4.5 Limitations of Liability

We strive to provide accurate and timely content but cannot guarantee its completeness or reliability. You use our content at your own risk, and we are not liable for any losses resulting from reliance on our Platform’s information.

4.6 User Reporting

If you encounter content that violates these Terms, you may report it to sales@searchnextflight.com. We will review and address reports promptly.

5. Intellectual Property

All intellectual property on our Platform, including text, graphics, logos, and trademarks, is owned by SearchNextFlight.com or our licensors. You may not use, reproduce, or distribute our intellectual property without permission. For user-generated content, you grant us a license to use your submissions as outlined in Section 4.2. We may remove content that infringes on intellectual property rights and provide a mechanism for reporting violations.

6. Fulfillment Policy

6.1 Booking and Reservation Confirmation

Upon completing a booking, you will receive a confirmation email with details of your flight reservation. You are responsible for reviewing this confirmation for accuracy and reporting any discrepancies to sales@searchnextflight.com promptly. Accurate contact information is required to receive confirmations and updates.

6.2 Payment and Pricing

By making a booking, you authorize us to charge your provided payment method for the total amount, including taxes and fees. Prices are subject to change due to airline policies, availability, or other factors. We will disclose any applicable fees during the booking process.

6.3 Modifications and Cancellations

You may request changes or cancellations through your account or by contacting customer support. Modifications and cancellations are subject to airline policies, which may include fees or fare differences. Refund eligibility and processing times depend on the airline’s terms.

6.4 Travel Documentation

You are responsible for ensuring you have valid travel documents (e.g., passports, visas) for your journey. We are not liable for issues arising from invalid or missing documentation.

6.5 Provider Terms

Bookings are subject to the terms and conditions of airlines or other service providers. You must review and comply with their policies, including check-in and baggage rules. We are not liable for disputes with service providers.

6.6 Travel Insurance

We recommend purchasing travel insurance to protect against cancellations, delays, or emergencies. You are responsible for reviewing the terms of any insurance policy.

6.7 Force Majeure

We are not liable for disruptions caused by unforeseen events beyond our control, such as natural disasters or political unrest. Travel insurance may provide coverage for such events.

6.8 Support

For booking-related inquiries, contact our customer support at sales@searchnextflight.com or (855) 215-0496. Emergency contact details will be provided in your confirmation if applicable.

7. Booking and Payment

7.1 Booking Process

When you book a flight, you enter a binding contract with us and the airline. We accept various payment methods, including credit/debit cards and online payment platforms, as specified during booking. You authorize us to charge the total amount, including taxes and fees.

7.2 Pricing and Fees

Prices displayed are subject to change until confirmed. Additional fees, such as airline-imposed charges or taxes, will be disclosed during booking. We strive for price accuracy but reserve the right to cancel bookings due to pricing errors.

7.3 Confirmation and Receipts

Upon successful payment, you will receive a booking confirmation email. Review it for accuracy and retain it as proof of your reservation. Payment receipts will also be provided.

7.4 Cancellations and Refunds

Cancellations and refunds are subject to airline policies, which vary by ticket type. Non-refundable tickets may not qualify for refunds, while refundable tickets may incur fees. Refunds, if applicable, will be processed to the original payment method, with processing times varying by airline and payment provider.

7.5 Data Security

We use industry-standard encryption to protect payment information. However, you are responsible for safeguarding your login credentials and acknowledge that data transmission over the internet carries inherent risks.

7.6 Disputes

For payment disputes, contact our customer support promptly. We will investigate and resolve issues in accordance with our policies.

8. Cancellation and Refund Policy

8.1 Booking Cancellation

Most flights on our Platform are non-refundable, but some airlines offer refundable tickets. Cancellation requests must be submitted via your account or by contacting customer support. Cancellation eligibility and refunds depend on the airline’s policy.

8.2 Cancellation Fees

Fees may apply for cancellations, as determined by the airline. These will be deducted from any refund. Flexible tickets may allow cancellations with minimal fees, while non-refundable tickets typically do not permit refunds.

8.3 Cancellation Process

Cancel bookings online via the “My Bookings” section or contact customer support. You will need your booking reference number.

8.4 Refund Eligibility

Refunds are subject to airline policies. Non-refundable tickets may offer credits for future travel, while refundable tickets may qualify for partial or full refunds. Review airline terms before booking.

8.5 Refund Process

Submit cancellation requests promptly. If eligible, refunds will be processed to the original payment method, with timelines varying by airline (typically 60-90 days). Service fees are non-refundable.

8.6 Modifications

Flight modifications are subject to airline policies and may incur fees or fare differences.

8.7 Force Majeure

In cases of unforeseen events (e.g., natural disasters), cancellations may be adjusted per airline policies. We will communicate any changes promptly.

9. Ticket Delivery

Tickets are delivered electronically (e-tickets) to the email provided during booking. Check your inbox (including spam) and review ticket details for accuracy. Present e-tickets at check-in. We are not responsible for lost or stolen tickets, and replacements depend on airline policies. Ticket resale or transfer is subject to airline restrictions.

10. Credit Card Declines

If a credit card payment is declined (e.g., due to insufficient funds or incorrect details), you will be notified via email. Contact your bank to resolve the issue or provide an alternative payment method. Bookings may be held temporarily but canceled if payment issues persist. We are not liable for bank-imposed fees or charges.

11. Seats, Meals, and Other Requests

Seat selection, meal preferences, and special requests (e.g., wheelchair assistance) are subject to airline policies and availability. Additional fees may apply. Provide frequent flyer details during booking to earn miles, but eligibility depends on the airline. Contact customer support for special assistance requests.

12. Baggage Policy and Fees

Baggage allowances and fees vary by airline and fare class. Review airline policies for carry-on and checked baggage limits. Excess or oversized baggage may incur additional fees. We are not liable for lost, damaged, or delayed baggage; report issues to the airline immediately. Consider travel insurance for added protection.

13. Baggage Policy on Connecting Flights

For connecting flights, baggage policies differ by airline. Check each airline’s rules for allowances, fees, and transfer procedures. You may need to claim and recheck baggage. We are not responsible for missed connections or baggage issues on multi-airline itineraries.

14. Payment Acceptance Policy

We accept credit/debit cards, bank transfers, and other online payment methods. All charges are in the currency specified during booking. Currency conversion fees may apply. We secure payment data with encryption but cannot guarantee absolute security. Review payment details in your confirmation email.

15. Flight Changes

Flight changes are subject to airline policies, which may include fees or fare differences. Basic economy tickets often have stricter restrictions. Contact customer support to request changes. We are not liable for airline schedule changes or missed connections.

16. Overbooking of Flights

Airlines may overbook flights, leading to voluntary or involuntary denied boarding. Compensation and rebooking options depend on airline policies and regulations. We are not liable for overbooking-related issues.

17. Unaccompanied Minor

Unaccompanied minor services are available for children aged 5-17, subject to airline policies. Bookings require parental consent, fees, and proper documentation. Contact the airline for specific rules. Minors under 13 cannot book without guardian consent.

18. Itinerary Re-Confirmation

Some airlines require itinerary reconfirmation before travel. Check airline policies and reconfirm via our Platform, customer support, or the airline directly. Failure to reconfirm may result in cancellation. We are not liable for issues due to unconfirmed itineraries.

19. Human Error

You are responsible for ensuring the accuracy of booking details, travel documents, and compliance with airline regulations. We are not liable for errors or omissions, such as misspelled names or invalid documents. Verify all information before confirming bookings.

20. Hazardous Materials

Hazardous materials (e.g., explosives, flammable liquids) are prohibited per airline and regulatory guidelines (DOT, IATA). Declare permitted items during check-in and follow airline packaging rules. Non-compliance may result in penalties. We are not liable for violations.

21. Multiple Airline Itineraries

Multi-airline itineraries are subject to each airline’s terms, including baggage, check-in, and cancellation policies. You are responsible for connection times and compliance with all airline rules. We are not liable for disruptions caused by other carriers.

22. Newsletters

By providing your email, you consent to receiving newsletters with updates and promotions. Unsubscribe at any time via the link in the email or by contacting customer support. Newsletter content is provided “as is” without warranties.

23. Promo Codes

Promo codes may be offered for discounts, subject to specific terms (e.g., expiration dates, eligible bookings). Codes are non-transferable, have no cash value, and cannot be combined unless specified. Refunds for bookings with promo codes exclude the promotional value.

24. Fare Changes

Flight fares are subject to change per airline policies. We will notify you of changes, and you may accept, modify, or cancel your booking. Refunds, if applicable, follow airline policies. We are not liable for fare fluctuations or related costs.

25. Resolution of Disputes

We encourage informal resolution of disputes via customer support. If unresolved, disputes will be settled through mediation or binding arbitration, conducted by a neutral arbitrator in a mutually agreed location. Arbitration is on an individual basis, with no class actions. Governing law is based on our registered jurisdiction.

26. Advice to International Passengers

You are responsible for complying with passport, visa, health, and entry requirements for your destination. Review travel advisories, obtain travel insurance, and carry emergency contacts. We are not liable for issues arising from non-compliance.

27. Our Fees and Exceptions

We may charge non-refundable service fees for bookings, changes, or cancellations, disclosed during the booking process. Additional airline or provider fees (e.g., baggage, taxes) apply. Certain promotions or loyalty members may be exempt from fees, as specified. Fees are subject to change.

28. Travel Protection Plan Disclaimer

Travel protection plans have specific terms, including coverage limits and exclusions. Review plan details before purchase. We are not liable for disputes related to these plans.

29. Disclaimers and Limitation of Liability

Our Platform is provided “as is” without warranties. We are not liable for direct, indirect, or consequential damages arising from Platform use, including booking errors or service disruptions.

30. Risks

Travel carries inherent risks, especially to certain destinations. Review government advisories before booking. We are not liable for losses or damages from travel to high-risk areas, which you undertake at your own risk.

31. Third-Party Links

Our Platform may include third-party links. We are not responsible for their content, services, or practices. Review their terms before engaging.

32. Termination

We reserve the right to terminate or suspend your access to the Platform at any time, without notice, for violations of these Terms or prohibited activities.

Contact Us

For questions or concerns about these Terms, contact us at:

• Email: sales@searchnextflight.com
• Phone: (855) 215-0496

Thank you for choosing SearchNextFlight.com for your flight booking needs. We are committed to providing a reliable and user-friendly experience while ensuring compliance with these Terms.